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Customer Refused To Pay Cellphone Technician Because Mobile Was ‘Quickly Fixed’

He even wanted to complain at the nearest village hall!

Although we hate to admit it, a cellphone is one of the most important items a person owns. You can text and call your family, friends, and colleagues easily, keep up to date with social media, and you can even use it for phone interviews.

With that said, it’s undoubtedly a huge hassle when your cellphone broke or malfunctioned. Since not everyone can afford to simply buy a brand new one, most of us opted to have it fixed by a technician — that’s exactly what one man from the Philippines did. However, he refused to pay after it was “quickly fixed.”

Recently, a Facebook user named Jonjon Razote has uploaded the video footage of an arrogant customer who refused to pay the technician after fixing his mobile device. Jonjon stated that the customer approached the technician to fix his phone that won’t turn on.

But after the technician held the phone, he had opened it so quick just by a hard reset. As he did his job in fixing the phone, he charged the customer a labor fee of Php 300 (approx. US$ 6.00), but the man angrily disagrees.

In the video, it can be seen that the arrogant customer was criticizing the technician. The customer said that there was no point in paying the technician since he “didn’t do anything” with the phone and it started to work ten seconds after he held it.

The technician then explained that the phone didn’t turn on when he got it; the only reason why it turned on is that he did a hard reset. The customer did not accept the explanation, and he began bad-mouthing him.

In fact, the customer was so furious that he wanted to complain at the nearest village hall, but a lot of people advised them to resolve the issue on the mall admin where the incident happened instead.

The uploader of the video was also a cellphone technician, which is why he knew how it felt to be in the position of the man being attacked by the customer. He said that he didn’t like how the customer spoke to the technician and he was “triggered” by it.

He then advised everyone to keep a cool head despite the current hot weather in the Philippines.

Watch the video here:

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