Not even a month has passed since the United Airlines controversy and now another airline company has been earning flak online for another flight-related incident. As we can see on the disturbing video, an American Airlines employee allegedly attacked a crying mother and then proceeded to challenge another passenger to a fight.
This is, as anyone can tell, definitely a PR nightmare story for the company. According to reports, the incident happened on a flight from San Francisco.
Surain Adyanthaya, one of the flight passengers, took a video of the incident and shared it on social media.
“OMG! A Flight attendant violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby.
“Then he tried to fight a passenger who stood up for her.”
As a Unilad report tells us, the woman “can be seen crying in the video as she clutches two babies, as she asks to get her pushchair back from the airline staff… Other passengers can be heard muttering in the background, discussing their outrage at the situation and one exclaims he’s ‘not going to sit here and watch this,’ before marching up to the employee.”
Watch the video here and see what happened:
Meanwhile, American Airlines quickly issued a statement after learning about the fiasco.
“What we see on this video does not reflect our values or how we care for our customers. We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident.
“We are making sure all of her family’s needs are being met while she is in our care.
“After electing to take another flight, we are taking special care of her and her family and upgrading them to first class for the remainder of their international trip.
“The actions of our team member captured here do not appear to reflect patience or empathy, two values necessary for customer care. In short, we are disappointed by these actions.
“The American team member has been removed from duty while we immediately investigate this incident.”
We’re guessing American Airlines will be Twitter’s next target for savage new slogans.
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Savage wife is savage!
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#4 nailed it!
Having siblings and growing up together are among the most beautiful things that can ever happen to us. We may miss a few years of being together, like when a brother or a sister goes away to attend college or to live abroad. However, the beautiful bond remains and the moment that we meet again, it's like there were no years lost and we are transported back to the time when we were still kids and played with mud.
Now, surely, we have loads of childhood photos to document those "mud-playing days," and those photos tell golden stories about our past adventures, antics, hilarious moments, dorky hairstyles, and funny facial expressions. Yeah, we get it, we all gush and go "awwww" on those baby pictures, but being babies and kids sure make us look cute in those photos. But how will those pictures look like if adults recreate them?
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The threat is very real.
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Gates asserted that it has become more imperative for charitable organizations to help other countries monitor diseases and outbreaks in order to help prevent a global catastrophe.