- Zada McCray recently sold a dozen custom face masks to a customer.
- She later received a letter of complaint from the buyer, asking for a refund because Zada “only sent 12.”
- The store owner refused the request and instead offered a $5 coupon but the buyer was “not interested.”
This is the hilarious moment when a customer complained about receiving 12 customized facemasks after ordering a dozen. Art and crafts store owner Zada McCray shared the story online and it has since attracted a lot of reaction from netizens.
According to Zada, the said customer purchased one dozen of masks for a baby shower. She charged the buyer for a total of $60 since the masks are worth $5 each.
Much to the shop owner’s surprise, she later got an email from the customer with the subject “Wrong mask order.”
The message read:
“Hello. I ordered a dozen custom masks from you. However, you only sent me 12! I really needed them all. I would like a refund please and I will no longer support your business. I try to support black own business but you guys continue to rip people off.”
To her credit, Zada maintained her composure and replied with an apology. She also patiently explained the meaning of the word “dozen.”
The proprietor wrote back:
“A dozen equals 12. If you needed more than a dozen I am more than happy to make the correct amount you need.”
She, however, pointed out that she could not allow an order refund because she met the requirements of the order– although she specified she’s ready to provide more masks as needed and even offered a coupon worth $5.
The customer stood their ground and just replied with “I’m not interested,” saying the event was done and they have “never heard” that a dozen means 12.
“I swear it was pronounced ‘dub zen’ like a dub (20) whatever tho,” added the buyer.
Follow On Facebook
Meet Quilty – Cat Escape Artist Helping Other Cats Jailbreak
Fans Use American Flag to Save Falling Cat During Football Game in Miami
TikToker Shares How She Tricked Invaders Who Tried Opening The Hotel Door While She Was Alone
5-Year-Old Artist Already Getting Commissioned For Her Paintings
Hiker Discovers Creepy Alien-Like Creature That “Smells Like Rotting Flesh”
New York Store Is Selling ‘Wet Pants Denim’ For $75
Burglary Victim Writes Heartbreaking Note Begging Robber To Return Last Photos Dog
Meet The Gorgeous Actress Who Portrayed Zombie Queen In ‘Army Of The Dead’
Florida School Sparks Outrage After Editing 80 Female Students’ Photos To Cover Their Cleavage
McDonald’s Recruitment Poster Offers New Employees With Free iPhone After Working For 6 Months
Man Iced Neighbor Who Repeatedly Asked Him “When Are You Getting Married?”
Do You Live in One of These 15 Countries With The Most Beautiful Women on Earth?
The Secret Meaning of Anklets And Why Some Wives Wear Them
Waking Up Between 3 to 5 AM Could Mean You’re Experiencing Spiritual Awakening
Divorced Man Wrote 20 Epic Marriage Advice He Wished He Could Have Had
Haunting Photos of Two Tourists Snapped Just Before They Mysteriously Disappeared
“Chastity Cages” is the Latest Thing for Men
Pork Fat Is Officially One of the World’s Most Nutritious Foods
Some Stranger Padlocked This Guy’s Earlobe And Ran Away With The Key
Three-Month-Old Baby Left Blind in One Eye After Family Friend Took His Picture
Crazy Story Archives
News9 months ago
Mexican Residents Tie Mayor To Tree After He Failed To Fulfill His Campaign Promise
Interesting9 months ago
Diver Coaxes Octopus To Trade His Plastic Cup For A Shell
OMG10 months ago
Chilling Footage Shows Guy Carrying His Tinder Date’s Corpse Inside A Suitcase
OMG9 months ago
Bride Asks Husband If She Can Hug Her Ex-BF “One Final Time” During Wedding