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Air Asia Tagged As Worst Airline After Reports Of Excess Baggage ‘Scam’

Have you had a similar experience?

Malaysian budget airline Air Asia is under fire after a Facebook rant from a disgruntled passenger went viral. Facebook user Claudette Cirujales Cledera recently posted a lengthy post retelling her bad experience with the airline’s staff at Puerto Princesa airport in the Philippines.

Cledera was complaining about the airline’s baggage handling and a possible issue with their weighing scales. According to the passenger, she was about to pass through the boarding gates with some of her family members when the security guard grabbed her bag, weighed it without permission, and said it was over the weight limit.

Cledera was surprised to see her bag weigh over seven kilos, which is the limit for hand-carried bags for AirAsia.

According to Cledera, she was certain her suitcase did not weigh over 7 kilos as she had made sure to weigh it before leaving for the airport. She also weighed her luggage when she checked with her parents later on, and it only weighed about 4 kilos then. Cledera said in her post:

“I was shocked to see it went over 7 kg because I weighed it before leaving for Puerto Princesa and it was less than 7 kg. I absolutely did not add ANY new things to my suitcase and actually even left a few more things with my Mom before leaving the hotel. So it was clearly impossible for my suitcase to weigh more than 7 kg.

Cledera also complained about how the airline staff only asked to weigh bags during boarding time.

She also complained about how the bags to be weighed were being selected and how the weight of carry-on bags and personal handbags were being combined. To the unhappy passenger, it was a ‘scheme.’ She said:

“The supervisors and other employees of Air Asia kept explaining this ‘rule’ to other passengers who were victimized by this scheme. I don’t understand how they would weigh our things RIGHT BEFORE BOARDING THE PLANE WHEN THEY COULD HAVE DONE THAT DURING CHECKING IN. WHY WOULD THEY DO THAT? IS IT BECAUSE THEY CHARGE MORE AT THE BOARDING GATE THAN AT THE CHECK-IN COUNTER? (They charge 800/kg at the check-in counter and 1500/kg at the boarding gate). I would have understood this pre-boarding weighing if ALL PASSENGERS went through the process. Why do this when a passenger is only given the choice to either pay a large amount or leave their things behind???? You’ve basically put passengers at a compromising situation. I would not have complained about their ‘rule’ if this was done at the check-in counter and NOT at the boarding gate.”

Cledera urged the AirAsia management to investigate the matter and for travelers to always be wary about such ‘schemes.’

Cledera’s post has received thousands of comments, some of which are from travelers who have experienced the same problem with AirAsia. The post has been shared almost 10,000 times as of this posting.

What do you think of this incident? Have you experienced anything similar? Tell us about it in the comments section.

I will probably never ride with AIR ASIA again after what happened.I don't usually do this pero I can't go on na mas…

Posted by Claudette Cirujales Cledera on Saturday, December 30, 2017

Travel

The Stunning IceHotel in Sweden Used 30,000 Cubic Meters of Snow and Ice This Year

The IceHotel opens every winter and features different jaw-dropping designs that will put the Ice Palace in that James Bond movie to shame.

The IceHotel in Sweden was first built in 1989 and has been rebuilt annually since then. It's located in the village of Jukkasjarvi, 200 kilometers north of the Arctic Circle and next to the shores of the Torne River. It opens every winter and features different jaw-dropping designs that will put the Ice Palace in that James Bond movie to shame.

This year is the hotel's 28th version and a total of 36 artists from 17 countries worked on it. 30,000 cubic meters of snow and ice were used to construct the hotel. 500 tonnes of clear natural ice was used to make the glasses and the ice bar.

The IceHotel opened on December 15 and features 35 deluxe suites, each with unique designs.

The property also has an ice ceremony hall and a frozen playground for the kids. The main hall has beautiful chandeliers made with 1000 hand-polished ice crystals. The ice ceremony hall was designed with a flower power theme and adorned with 200 hand-sculpted plants made of snow and ice....

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Travel

Stripped-Down Volkswagen Beetle May Be The World’s Smallest Hotel

It fits a bed and nothing much else.

Bigger is usually better when it comes to hotels and other accommodations. A large hotel room is always an attractive prospect. But in this case, it's the smallness of this "hotel room" that makes it popular among tourists. It's none other than an old converted Volkswagen Beetle, stripped down to fit a bed and nothing much else.

64-year-old Mohammed Al-Malahim of Jordan believes that his Beetle is the smallest hotel in the world. He charges $75 for a night's stay. He started this business in 2011 and has attracted scores of tourists who want to stay in someplace quirky and unconventional.

The car sits on stones in Shoubak, Jordan, overlooking some of the loveliest scenery in the region.

The interior of the car is furnished with embroidered sheets and pillows, all hand-made.

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Travel

Take The Most Epic Selfies In This Underwater Attraction In Indonesia

The place may not look like much – but the fun begins as you go underwater.

Let’s admit it: we all love taking selfies and sharing them with our buddies on social media. There’s nothing wrong with that, of course, as long as its done sparingly. It’s not like the whole world wants to see hundreds of your selfies in a single upload.

Still, we wouldn’t blame you in case you capture and post numerous photos as you visit this place. I know I won’t be able to resist it.

Indonesia’s Umbul Ponggok is the place to go for the most epic selfies ever!

Located in Central Java, Indonesia, Umbul Ponggok is quickly becoming one of the most visited attractions in the country, “thanks to the spectacular Instagram-worthy snapshots tourists can take in its crystal clear waters,” wrote RachFeed....

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