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This Call Center Agent Can Definitely Make Any Disgruntled Customer Smile.

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At age 4, Roebourne Diadem Luna is the youngest call center in the world, ‘working’ for BUUU TV. Whether such a TV network call center ever existed or whether it was merely a make-believe office should not be a matter of debate because the cute little guy was doing great wherever it is he’s actually working in.

call center agent

Photo credit: YouTube/CoolyoungDAD

How many 4-year-old call center agents do you know, anyway? Well, the answer is a lot! Kids love to play with the telephone and enjoy make-believe conversations. So, it is not surprising that many of them would pretend to be a call center agent or a hotel reception.

However, Roebourne takes telephone make-believe conversations to a higher level by following through a dialog like a pro.

The Youngest Call Center Agent Takes a Call

The Little Pro

The video opens to Roebourne (RD) receiving the call, cheerfully greeting the caller with “Thank you for calling BUUU TV”. The cute little boy made the pretend call sound more authentic by tapping his fingers on the keyboard, supposedly typing in something to get more information about the caller’s concern.

It is amazing how the young boy was able to follow through the call center routine like a pro, saying all the right words (yep! his responses are standard phrases used in call centers so they sound familiar to you). He answers each query correctly that you would think he was really reading something off the screen.

Most of the comments on the YouTube video uploaded by Roebourne’s father, user CoolyoungDAD, were positive. Netizens praised the child for handling the call perfectly, with some even saying they would prefer to speak with little Roebourne instead of the ‘regular’ call center agents.

There were those who bashed the video, saying it was scripted. Well, of course it was scripted!

The point there is that this adorable 4-year-old call center agent handled the call smoothly and perfectly, whether he was reciting something he memorized or answering his ‘callers’ questions using his own words.

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